What are the benefits of outsourcing systems and network communications?
It’s fairly simple: as with any form of outsourcing, the main reason is to save money by reducing operating costs.
However, there are other reasons and benefits to outsourcing, which we will explain here.
1 – Cost – Hiring in-house staff is expensive: cost doesn’t just mean the obvious such as salaries, but pensions, benefits and taxes too. Outsourcing your comms turns out to be more cost-effective, as it lowers labour and operations costs, and reduces overhead expenses. That way, you can also control your costs with a one-time monthly payment, meaning you know exactly what you’re paying each month. This also enables you to plan for additional projects or upgrades and to keep your comms budget on track.
2 – Expertise – More often than not, in-house IT staff are not experts in a particular field: they are often simply generalists or, as the saying goes, “Jacks of all Trades”. This means they are pretty good at performing a lot of different things, but they rarely become experts. On the other hand, access to skilled resources means that businesses can make use of the right talent, resulting in a higher quality of outsourced tasks. If you compare in-house staff to dedicated IT staff at a Managed Service Provider, these skilled technicians manage networks for many different businesses and industries on a daily basis. They also attend regular training to stay on top of the latest trends and industry best practices, so they can keep your business running smoothly and keep your data secure from cybercriminals.
3 – Flexibility – Employees are tied to a fixed number of working hours each week. Whether you need them or not, it’s in their contract. With any form of outsourcing, in our case, systems and network communications, you have the opportunity to avail of additional resources when you need them and release them when they are no longer required. In other words, you only pay for the work that needs to get done, only when you need it. It also means that if your comms issues need more attention when you’re busy and less when you’re not so busy, you can adjust your technology budget to fit your needs, giving you more flexibility as a business owner.
4 – Reduced Risk – Outsourcing removes a large share of risk, thus reducing the risk to your business. By spreading your risk, you reduce your total risk. Basically, when you outsource your comms, your partner proactively manages your network and systems on your behalf. They handle all your issues regarding downtime, and they arrange maintenance and upgrades. As mentioned above, contrary to your one internal employee or small team of staff, these technicians have no problem staying up to date with rapid technology changes, also offering you the benefits of their knowledge and resources. In the event of one team member not knowing how to solve a problem, they can easily connect with another team member who does, thus getting your issue resolved quickly and effortlessly.
5 – Better Focus – Finally, and just as importantly, outsourcing your systems and IT comms gives you valuable time to focus on the essentials. You can turn all your attention to your goals, rather than waste precious time on comms issues. Outsourcing is the perfect way to leave you free to concentrate all your energy on the tasks you do best. This will help the productivity and efficiency of your business for greater success.
